Newcastle FAQs


How old do you have to be?

A) You must be 18yrs old.

Do you have to play with a card?

A) No, but by using a Players Club Card patrons can qualify for promotional events, exclusive invitations, monthly calendar with exclusive offers, annual win/loss statement, rewards for play

What can you use with your Rewards?

A) For every 50 points equals $1.00 and you can also use them at the eating areas and gift shop.

What are your hours of operation?

A) We are open 24 hours.

What card games do you have?

A) Three Card Poker, Blackjack, Ultimate Texas Hold 'Em, Let It Ride and Mississippi Stud.

Are there smoke free areas?

A) At this time, there are no areas for just non-smoking

Do you have restaurants?

A) Yes we offer the Stone House Pizzeria where you may enjoy pizza by-the-slice or by-the pie, as well as a variety of fresh salads, calzones, stuffed sandwiches and sides. Additionally, the Blackjack Grill is available with a wide selection of grill favorites, including classics like burgers, dogs, and chicken.

Do you have coupons, discounts, birthday specials, and gift certificates?

A) At this time we do not offer gift certificates. However, play with your Players Club Card to receive rewards and special mailers.

On a promotion do you have to be present to win?

A) Yes, all promotions require you to be present to win.

How do I get a Win Loss statement?

A) By stopping by the Players Club Desk and filling the proper paper work or online Click here

Do you have free play for new members?

A) When signing up as a new member after you earn 10 points you will receive $20 in rewards play

Do you have wheelchairs?

A) We have wheelchairs available at the Players Club Desk.

Can kids eat at the restaurants?

A) Kids are allowed to eat in the restaurant with parental supervision.

Do you have a poker room?

A) No we do not have a poker room at this time but we do have Three Card Poker, Blackjack and Ultimate Texas Hold 'Em .

When are Ladies Night, Guys Night, and Seniors Day?

A) Ladies on Tuesday 4-10pm, Guys on Thursday 4-10pm, Seniors on Sunday 12-6pm

Do you have ATM machines or processed credit card advances?

A) We have ATM machines located around the facility and a check cashing systems to get money off your credit card.

Do you have parking for RVs?

A) Not at this time.